2024-11-28 13:44:12
The customer must notify Packagly within 3 to 7 business days of order delivery of any defects, damage, or missing items discovered in the delivered products. Packagly will not be responsible for any claims for defects, damage, or missing items that are not filed within 7 business days of the delivery date.
In order to receive replacement products, the customer must return (at their own expense) at least 99% of the received product to the same production office, where they received it from, within 7 days of the initial order delivery date. No returns will be accepted without the prior written return authorization from Packagly.
All charges related to expedite printing (rush printing or shipping) are NOT REFUNDABLE, including those orders that are returned for any reason. No Exceptions.
The prices of products are in USD (U.S Dollars) on our website. Also payment will be received in the same currency. The company starts working on your requested order if they have received the total amount due on you which includes taxes, shipping charges etc via some authenticated payment source.
The order placement also includes sending the company final form of the product or services via electronic file or hard copy of the ordered product or services they need the company to do for them. The printing tasks are sent to the press department once you are sure about what you want from us. After the task is sent to the press department no changes are made in anything regarding timing and design. However you can cancel the order within the limited duration of 4 hours after proof approval. This cancellation will cost you 25$ and 5% of the total payment of your order. The customers also have the option to cancel their order after a 24 hour limit however this will cost them a 50% of the total payment of their order to cover up the time and Resources the Company wasted in making your product. Although the company don’t assures that one can cancel their order after the 24 hour time limit.
Packagly have the authority to change any section of our website or Terms and Conditions any time with or without notice to the customers of Packagly. The new changes will be in effect as they become the part of terms and conditions of our website. If you keep using the website after new changes to the terms, it will be considered as your agreement to the new changes.
